Order Management 

On Order Management, view the orders created for the regions, locations, and departments you are assigned to, create new orders, manage, and track the existing ones by using the corresponding options.

View orders, positions, and their details

You can view the created orders, their positions, and details in the following ways:

  • Find the needed order in the All grid or go to the order-type-specific grids (Hide the imageSee the image):
    • Per Diem: to view only Per Diem orders used to hire staff for a one-day shift with the specified start and end times.
    • LTA: to view only LTA (Long-Term Assignment) orders used to hire staff for a long-period assignment with the specified start and end dates.
    • Incomplete: to view only incomplete orders that were saved for later during the creation.

  • To narrow down your selection, apply Filters that will be preserved on this specific page.
  • To view the positions with the Onboard or Cancelled Employees, expand an order by using the arrow  next to its ID. Hide the imageSee the image.

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  • To view the order details, select the needed order in the grid to open the details sidebar on the right. Hide the imageSee the image.
    Here, on the Employees tab, you can view the list of Employees matching the selected order.

Create orders

You can create orders in the following ways:

  • To create a new order, select Create Order in the upper right of the Order Management page and provide the required information in the corresponding sections. For details, go to Create order.
  • To finish an incomplete order, go to the Incomplete grid, open the needed order draft, add the missing details, and submit the order.

Edit orders

To edit an order, select the edit  icon in the order details sidebar, or pick this option from the order dropdown menu  in the grid. Hide the imageSee the image. You can edit orders according to the following restrictions based on the order status:

Order type/status Incomplete Open In Progress Filled
Per Diem You can edit all fields. You can edit all fields  You cannot edit Region, Location, Department, Skill, Date, and Shift fields. You cannot edit Region, Location, Department, Skill, Date, and Shift fields.
LTA You can edit all fields. You can edit all fields. You can edit all fields.
  • Changing the Region, Location, Department, and Skill fields will trigger the recalculation of Employees' eligibility on the order.
 You can edit all fields.
  • Changing the Region, Location, Department, and Skill fields will trigger the recalculation of Employees' eligibility on the order.

Duplicate orders

To duplicate an LTA order, select the Duplicate option from the order dropdown menu  in the grid. After this, a new order with the same details opens in the edit mode, where you can make the needed changes (or not) and submit the order.

Delete incomplete orders

You can delete Incomplete orders by using the Delete button in the order details sidebar. Hide the imageSee the image.

Comment on orders

You can add and view the following types of comments on Order Management when creating or editing orders, in order details, and Employee's details within an order:

  • internal  comments: visible to all your Organization's internal users;
  • private  comments: visible only to your Organization's internal users with permission to manage schedules.

To add a comment:

  1. In the Comments section of the corresponding screen, type and send the needed comment by using the send  icon. Hide the imageSee the image.
    • By default, the comments are internal.

  2. To make a comment private, (if you have the proper permission) select the private  icon before sending it.

When viewing the comments, you can filter them by using the options in the dropdown menu (All, Internal, or Private.)

Close orders

By default, an order is closed automatically when all its assigned Employees become Offboard or Cancelled (positions closed.)

If you need to close an order earlier, you can do it manually before at least one Employee is onboarded to this order. When closed, you cannot edit the order or apply Employees to it anymore.

  • By default, Closed orders are not shown on Order Management. To view them, in Filters > Order Status, select Closed. Hide the imageSee the image.


For details about automatic and manual order and position closure, go to Close order/position.

Lock orders

You can lock LTA orders to prevent Einstein II Mobile app users from giving availability for the locked orders. To do this, select Lock in the order details sidebar or the lock icon  in the Order Management grid. Hide the imageSee the image.

You can unlock the order whenever needed by using the same options. 

Export orders

To export details about orders from any grid or after applying filters, select Export in the upper right of the Order Management page and choose the needed format. Hide the imageSee the image. You can also export specific orders by choosing them in the grid using checkboxes and selecting Export.


By default, all the columns from the grid are exported. By selecting the Custom option, you can change the document title and choose which columns you want to export.

Distribute orders to VMS

If your Organization is configured to use the VMS system, you can distribute orders to VMS to allow partnership Agencies to find external Candidates for the required positions. For details, go to Distribute IRP order to VMS.

In the Order Management grid, upon expanding the needed order, in the position details, you can view which system the Candidate/Employee was onboarded from. Hide the imageSee the image.
If you have permission to view orders in both VMS and IRP, the system link will redirect you to the order details in the corresponding system.

Watch videos

Content Video

Order Management Overview, part 1:

  • View orders and their details
  • Create and edit orders
  • Filter and export orders.

Order Management Overview, part 2:

  • Lock and close orders
  • Comment on orders
  • View matching Employees and proceed with their deployment.

See also